Our roots go back to 1953 when a personal service was expected as the norm. Regretfully this is not the case these days and we firmly believe it is just as important as it ever was. If you consider our service just ‘satisfactory’, then we are not satisfied, our service has to be excellent.
As travel is so much more complicated these days, and with so many more options, we believe that a very experienced and knowledgeable travel consultant is vital in order to ensure that we find the right holiday at the right price. We modestly believe that our team of consultants are unbeatable.
We believe your booking should be an enjoyable experience, so we ban negative words or phrases like “impossible”, “can’t” or “never get the seats”. We do admit however, if your enquiry is for a late notice booking at a very busy time, you could hear us commenting that it “will be an interesting challenge”!
A personal visit, telephone call or an e-mail, all are most welcome. If telephoning we will always answer within thirty seconds unless we are busy with other clients, in which case just leave us a message and we will always aim to be with you within an hour.
We realise that price is important for most of us, as we all want value for money. So we consider it our job to locate the right holiday for you, and at the right price. After all the wrong holiday at a very cheap price becomes a very expensive purchase indeed.
Everyone thinks that all bookings, however made, are covered in the event of financial failure: not correct! Booking direct with any airline or hotel provides no protection at all, but any bookings that we make are covered by bonding with ABTA, CAA under their ATOL scheme or by insurance.
Only when you have had your holiday and we hear that it has all gone well, do we consider our job completed – after all, we want to see you back for your next trip.
Pop into one of our offices, or give us a ring and we will be delighted to assist.
Alternatively, if you would like a rough guide to the feasibility and price of a proposed trip, please fill in this enquiry form.
We will be back to you as soon as we can.
For Eastbourne call: 01323 410 500
For Haywards Heath call: 01444 440 099
For Heathfield call: 01435 864 222
CONFIDENTIALITY ~ We never disclose your contact details to anyone other than a company who actually makes a booking and whilst we like to keep people informed of certain holiday opportunities, we will never do this more than once a month. Please complete all fields marked *